In this course we'll follow the evolution of coffee, from its discovery to the present day, which sees more than a billion cups of coffee drunk daily around the world. We'll explore how coffee trees are grown and nurtured by skilled, hardworking farmers and the environmental conditions that surround the different varietals of trees. Next, we'll discuss processing methods—some traditional, some innovative. Each coffee-growing country has something unique to offer the world of coffee. We'll discover the differences in these growing countries, our passion for coffee and our never-ending commitment to source it ethically and responsibly with steadfast focus on the well-being of those who grow it.
Learners who complete this course will earn a digital certificate of completion and a digital badge.
Current Starbucks partners interested in taking Level 300 to achieve Coffee Master status must first satisfy eligibility criteria and take the course while on scheduled training time. Please consult with your manager.
Michelle Burns is Senior Vice President of Global Coffee and Tea for Starbucks. Michelle is responsible for leading all things coffee and tea–including strategy for growing, sourcing, buying, quality, sustainment, education, Farmer Support Centers, and Starbucks’ Hacienda Alsacia farm and Visitor Center in Costa Rica.
The Global Coffee team is responsible for leading all things coffee—agronomy, ethical sourcing, buying, quality, roasting, strategy and education.
Our coffee education team worked with our agronomists located in 9 Farmer Support Centers in key coffee growing countries, our buying team in Lausanne, Switzerland, master roasters, blenders and quality experts in Seattle, Washington and our Reserve Roasteries. Collectively this team has deep subject matter expertise and many years working in the coffee industry. They all share a relentless commitment to quality, a passion for coffee and positively contributing to farming communities where our coffee is grown and the communities around the globe where our coffee is served.